
Our products are 100% guaranteed. We stand
behind our products.
We accept MasterCard, Visa, American Express,
Discover, Pay Pal, and Prepay by check.
We keep credit card numbers safe and do not
leave them stored on our web server.
We accept phone and fax orders.
We will not share your email address with
3rd parties but we do send occasional emails with our promotions
and discount offers. Please let us know if you prefer not
to receive our promotional emails.
No returns without prior authorization.
Our products are not intended for use by children
12 and under.
Additional requirements for stores
and wholesale accounts:
-
Resale tax number is required.
-
Please call for approval for terms.
-
Minimum opening order is $150 and reorders
are only $50.
-
Please call us if you need brochures.
-
Call
877-482-4276 or
email
sales@smartcharms.com
if you need a store level login and password to access
to our wholesale pricing information.
Guaranteed Sale Program
Policies and Conditions:
- Must have a minimum of 100 store
locations
- Must be approved by Smart Charms
prior to ordering
- Products are guaranteed for
90 days from time of delivery
- Only specified product lines
and SKU's are guaranteed
- Custom or name dropped items
are excluded
- No cash refunds will be issued;
merchandise credit only
- Merchandise must be in good
sellable condition to obtain credit
- No returns without proper authorization
- It is the customer's responsibility
to return product
- Once a location reorders, it
negates the guarantee
- Return Authorization Application
must be submitted before
product can be returned. Click
here for RA Form.